After-Sales Service

Let’s get yourproject backon track.

Tell us what happened. Share the product details. We’ll help you find the appropriate next step.

Start a Support Request
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HOW CAN WE HELP?

Choose the support you need.

Product & installation

Get guidance on material selection, surface preparation and installation questions.

Order & shipping

Report delivery damage, missing items or a shipment concern.

Warranty support

Find your electronic warranty record and prepare a claim.

Give us a clear picture.

Paste a share link that our team can open. Do not include a password or private access credentials.

Fields marked * are required. Add an accessible link for photos or video.

ELECTRONIC WARRANTY

Your record. One place to check.

Use your warranty number and the contact details entered during activation.

Open Warranty Center

ELECTRONIC WARRANTY

Product / Installation / Coverage

View your LBFILM warranty record

A CLEAR PROCESS

From your first message to the next step.

  1. 01

    Share your details

    Provide the product, order and evidence relevant to your request.

  2. 02

    Let us review the issue

    Our team may ask for additional images or installation information.

  3. 03

    Confirm the next step

    The response follows the applicable product, order and warranty terms.

LET’S TALK

We’re here to help you move forward.

Send the details of your product or order to the LBFILM team.

Contact Support